The system for announcing results
After final exams were finished, Kim Dong-guk was waiting for his results. He received notification of only his results, however, the results did not live up to his expectations. He waited until the day when the results are announced publicly to check the percentage of A, B, C, D, F and other student's marks. Oh, my! What's the matter... That day, they did not appear even after he clicked the name of subject. He was embarrassed and wondered why the system for announcing results was changed.
As the results were being announced, bulletin boards both in the cyworld community and on the university homepage filled with praises and complaints about the new system for announcing results.
The difference between former system and new system / Two conflicting opinions
The announcing for results started a week after temporary notification was sent. During last semester, students could see not only their own results but also other students' results on the university homepage, with the percentage of A, B, C, D and F. So students could correct their results easily by checking the record of percentage.
The system changed without notice. Two conflicting opinions were written on bulletin boards. Students who agreed with former system said that new system is not different from temporary notification because the new system for announcing results only showed their own results. And they added, if the new system keeps going like this, the meaning of publicly announcing results will be disappear. One student stressed, "In the case of the grading curve, it is important to know our own level in relation to other students. We could correct our results by knowing the percentage of grades-given. I want the system for announcing results to change again. Students need to know the percentage of grades."
Students who are against the former system said that new system is better because the new system does not show my results to other students. One student stressed, "I haven't liked the former system for announcing results for a long time. My friends always knew my results because they knew my class number. They sometimes checked my results before I did. It was very stressful for me and I think it is an invasion of my privacy."
Though there are two conflicting opinions, no one explained why the system for announcing results was changed. Many students wanted to know specific reasons but no one has publicly given a reason for the change.
Students reached a common understanding even though they have different views about announcing results. It was a unilateral decision to change the system for announcing results. If the school wants to change the system for announcing results, they should have asked for students' opinions on whether this decision was right or not. Also school should make the decision public for all students before they changed the system. One student asserted, "I was confused and disappointed about this unilateral change. I don't know if the school really cares about the students."
Program for registering classes
Kim Dong-guk saw a public notice about a trial registering classes. The notice said that the scool needed students' opinions for offering a better system. It also said that when the trial registering classes was operating over two days, that students could experience the new program and write their opinions about it. When students registered for classes formally this semester, students including Kim Dong-guk can register for classes successfully after experiencing the new program in advance.
When trial registering classes ended, many students praises the new program. Students can understand and adapt to the new program because of the trial registering classes.
Difference between former program and new program
The school tried to improve the speed, efficiency, accessibility and stability of the program for registering classes. The new program changed into web form so that students do not have to install a special computer program. And it added great features. Students can register tentative lectures before they actually register for classes formally. A tentative lectures list functions like a shopping basket in online shopping malls. The new program can reduce the time for registering for classes. And students can also check duplicated classes and their own timetable with the new program. The new program prevents double log in, that means the students cannot log in from a different pc (personal computer) using the same student number. The student number has also been changed from 8-digit number to 10.
Opinions about new program for registering classes
After students experienced the new program for registering classes, various opinions were written down. There are expectations and concerns about the new web type program.
Most of students said that the design of the new program is neat and tidy. They also said it is convenient that they only have to click the application button to confirm their tentative lecture list so it takes little time. The speed of logging on is faster than before. Some of the students said the new program will work well for actual class registration.
One student said that she was worried about the new program, however, the new program was more effective than she thought. She also said "trial registering classes helped me in understanding the new program."
Two school administration system have changed and the attitudes of students were different.
The system for announcing results received a negative evaluation because it was a unilateral decision without student input. On the other hand, students gave a good grade to the new program for registering classes because there was enough public notice.
When the school administration system changes, they should ask for student's opinions. If the school listens to the voice of students carefully, they will get a better response.
Lee Soo-jin reporter firstname.lastname@example.org
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